Under these circumstances, we are aware that it is possible that your trip cannot go ahead due to a national lockdown or due to new measures that do not allow you to travel.
For our customers who are affected by this circumstance we are putting in place exceptional cancellation conditions, allowing you to cancel your trip without any fees.
You will be directly informed by email several days before your departure. Then, you must go to your space "My Bookings" then "Cancel my trip without charge" to see the options available to you.