To contact us by chat, simply click on the chatbot at the bottom right of your screen "Do you need help?", then :
1. Select the button 💬 Contact an advisor
2. Click on ℹ️ Customer Service
3. Choose the reason for your request from the list displayed to you
4. Select the booking in question
5. Write a summary of your request
6. Validate your request
Once validated, an agent will get back to you as soon as possible!
| Please note: if the conversation bubble does not appear, please check that you are logged in to your member account.