Voyage Privé

Choose your category

• 
  COVID-19

  • Sanitary measures
  • On spot
  • Postponement & cancellation

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• 
  My member account

  • Manage my account
  • Modify my information
  • Cancel my subscription

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• 
  Book my stay

  • Questions about the offer
  • Specific requests
  • Insurances
• 
  Payment

  • Payment methods
  • Payment issues
  • Payment confirmation
• 
  Manage my booking

  • Add options
  • Modify my booking
  • Cancel my booking

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• 
  Before my departure

  • My travel documents
  • My check-in
• 
  During my stay

  • Problem with the hotel
  • Problem with the transport
  • Problem with options
• 
  After my stay

  • Satisfaction survey
  • Make a complaint
  • Complaint in progress