Due to the evolving situation in the Middle East and the closure of numerous airspaces, some stays and return flights may be impacted.
Our teams are monitoring the situation very closely and remain in constant contact with the relevant authorities as well as our partners on site. The safety of our customers remains our absolute priority.
As our teams are currently prioritising the support of customers who are already on site, we kindly ask you not to contact our customer service at this stage. We will keep you informed as soon as we have a new update on the situation.
You have an upcoming stay
We are closely monitoring the situation in the Middle East, as well as any restrictions affecting certain airspaces. Our teams remain in constant contact with the relevant authorities and our local partners to monitor the situation in real time.
At present, all trips are operating as planned, with the exception of travel to the following destinations, which are currently suspended: Iraq, Kuwait, Israel and Lebanon.
Departure dates up to and including 14/06
Our teams are closely monitoring the evolving situation in the Middle East in coordination with airlines, our local partners and the recommendations issued by local and government authorities. We understand that this uncertainty may raise questions. Please rest assured that the safety and peace of mind of our travellers remain our top priority.
Your trip is currently confirmed as planned.
No action is required on your part at this stage. Should the situation change in a way that affects your trip, our teams will contact you directly and provide the most suitable solutions for your circumstances.
Need help?
Our teams remain available every day from 9 a.m. to 5 p.m. by phone or via WhatsApp for any questions or urgent needs, using the emergency numbers communicated before your departure. Thank you for your trust and cooperation.