The cooling-off period is a legal provision that allows consumers to cancel a purchase made remotely (by internet, telephone, etc.), without having to justify their decision or pay penalties.
Does the cooling-off period apply to the services offered by Voyage Privé?
As indicated in clause 19 of our Terms and Conditions, the arrangements booked on Voyage Privé website are governed by the cancellation provisions and has no cooling-off period.
What are the alternatives to the right of retraction to modify or cancel an order ?
The services ordered on Voyage Privé website are subject to the cancellation and modification conditions specified in the Terms and Conditions. To understand the possibilities of cancelling or modifying your order, we invite you to consult these conditions on your reservation, directly from the details of your order.