If your trip is cancelled or an unexpected event occurs, you may be eligible for the insurance included with certain credit cards, provided your booking was paid for with that card. This guide outlines the steps to claim this insurance and obtain a refund if necessary.
Credit card insurance coverage
Some credit cards offer travel insurance, provided the trip was paid for with the card. This insurance may cover not only the cardholder but also members of their household, under specific conditions.
Steps to take in case of an unexpected event
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Contact your bank: If you face a cancellation or an unexpected issue, get in touch with your bank advisor to explain the situation and confirm the coverage available.
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Gather the required documents: To facilitate your claim, you will need to provide:
- Proof of purchase of the trip
- Cancellation invoice
- Additional supporting documents (medical certificate, etc.)
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Submit your claim: Your bank advisor will guide you through the process of submitting your claim and potentially obtaining a refund through your credit card insurance.