Due to the limited-time nature of our sales, changing your hotel is only possible if you selected the Cancellation Flex by Voyage Privé option when making your booking.
I did not select the Cancellation Flex by Voyage Privé option
As stated in Article 13.2 of our General Terms and Conditions, modification requests are only permitted in the following cases:
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Correction of passenger names: If a mistake was made when entering names, you may request a correction.
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Adding extra services: If additional services were available as options at the time of your booking, you may still add them to your order.
I selected the Cancellation Flex by Voyage Privé option
If you chose the Cancellation Flex by Voyage Privé option at the time of purchase, you may cancel your booking up to 48 hours before departure and make a new booking at the hotel of your choice.
You will receive a voucher refund valid for 2 years, which you can use immediately for your new booking.
| Please note: A handling fee applies to all modifications:
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£35 for bookings under £700
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£65 for bookings over £700