If your flight has been modified or cancelled by the airline, don’t worry, our teams are monitoring your file and looking for the best solution for your trip.
What happens after my flight is changed?
We have been informed of the change to your flight. Depending on the situation, your travel documents will be updated and sent back to you, or an advisor will contact you if necessary.
We also invite you to regularly check your Bookings section to follow the latest information regarding your flight.
What to do in case of flight cancellation?
If your flight has been cancelled and you haven't yet been contacted, please be patient. An advisor will reach out to you as soon as possible to offer you a new flight option to maintain your stay.