I have an eSIM included in my booking, how do I install it?

The eSIM is a virtual SIM card that replaces the physical one. It allows you to stay connected anywhere in the world without inserting a physical card into your phone. This service is available with certain bookings. Thanks to the dedicated app, you can install it before you travel and activate your connection as soon as you arrive at your destination.

How do I install my eSIM?

Step 1: Install the eSIM before you travel

1. Download the eSIM app using the link provided in your travel documents.

2. Enter your unique code in the app.

3. Follow the detailed instructions in the app to install your eSIM.

4. Rename your eSIM if you wish, to easily find it in your settings.

Step 2: Activate your connection upon arrival

• Open the eSIM app when you arrive at your destination.

• Press the green button and follow the instructions.

• Enable mobile data usage via your eSIM in your phone settings.