If you have subscribed to an insurance for your stay and you already have an insurance covering the same guarantees, please send us within 14 days :
- Your dated and signed insurance waiver request.
- A proof of insurance for the same guarantees. (Certificate of insurance, signed letter from your insurer, copy of your insurance contract. Your name must appear on your proof of insurance).
Your letter must reach us within 14 days from the date of creation of your reservation, by registered mail to the following address:
330 Rue Pascal Duverger
13090 AIX EN PROVENCE
If you are unable to meet these conditions, your request to cancel your insurance cannot be taken into account.