Three days after your return trip, we automatically email you a satisfaction questionnaire. The opinions collected through this questionnaire are essential to ensure we continue to meet our high quality standards and fulfil our promise: to select high-end travel offers with the best price guaranteed.
Everyday, we analyse all replies to tailor our offers based on the replies sent back by our members. By letting us know about your experience, you help us to continue to select the best offers. We are committed to only offering properties on our website which receive a member rating which complies with our quality charter.
The answers to the satisfaction questionnaires also guarantee a transparent communication on our website since they can only be written by our members. The member reviews are also shown on all our offers to help you select a holiday to match your expectations.