We ensure that our offers include hotels with rooms adapted for guests with reduced mobility (PRM). Whether you are planning your trip or have already booked, follow these steps to verify the hotel's accessibility.
I am searching for a trip
When browsing our offers, you can easily check if the selected hotel has PRM-adapted rooms:
- Go to the Details tab on the offer page.
- You will find information on whether the hotel is accessible for guests with reduced mobility.
│ Good to know: You can also visit the hotel's website for additional accessibility details.
I have already booked a trip
If you have already booked, you can find all accessibility-related information:
- In the Important information section of your travel documents.
- In the details of your booking, under Important information
This will help you confirm whether the hotel has PRM-adapted rooms, ensuring you enjoy a comfortable stay.
| Important: In some hotels, PRM rooms are subject to availability. We strongly recommend contacting the hotel directly to submit a special request. The hotelier should respond within 72 hours, confirming whether your request has been accommodated.