You can contact our customer service department by e-mail using the contact form at the bottom of this page or by telephone on the following number : +44 20 36 95 67 11. Our telephone lines are open :
- Monday to Friday from 9am to 5pm
In order to save time, please have the following information ready when you contact our customer service :
- The dates of your stay
- The destination
- Your reservation number
- The name and surname who made the reservation
You can also ask to be in touch with an agent in the bot at the right bottom of this page. An agent will reply to you from Monday to Friday, 9am to 5pm !